Return and Exchanges


For returns please email and explain the reason for the return. Please note all store pickups are made in Moda Kids Guaynabo location.

Please send the item(s) back to us in their original condition, including all tags, within 15 days of the delivery date. The customer is responsible for the shipping costs of the returned item.

Once we confirm the item has been returned correctly, an email will be sent with the total amount of the store credit.

If an item is received without tags, worn, altered, washed or damaged, the return will not be accepted.

If an item is received as such, the item may be shipped back to the customer.

Items on sale cannot be returned or exchanged. All sale items are final.

Mailing and Return Address:


Moda Gallery

#30 Calle Teresa Jornet

Galeria Pacifico

Edificio Principal

Suite #108

San Juan, PR 00926



Need Assistance? Jani will assist you with any questions about your order or any particular item. Write us an email and we will gladly response back to you soon. Email:

If you rather speak to us, call us at 1-787-304-0222

Our service hours are Tuesday to Saturday 10:00 – 6:00 AST